Terms & Conditions

1. Agreement to Terms

By accessing and using the HomyGrow website (homygrow.com), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These Terms and Conditions constitute a legally binding agreement between you and WHATECH MOBILE CO., LIMITED ("HomyGrow," "we," "us," or "our").

2. Use of Website

2.1 Eligibility

You must be at least 18 years old to make purchases on our website. By using our services, you represent and warrant that you are of legal age to form a binding contract.

2.2 Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security and confidentiality of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

2.3 Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Transmit viruses, malware, or harmful code
• Collect or harvest information about other users
• Engage in any automated use of the system
• Impersonate any person or entity

3. Product Information and Pricing

3.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, colors, or other content are completely accurate, current, or error-free. Product images are for illustrative purposes and actual products may vary slightly.

3.2 Pricing

All prices are displayed in the local currency of your selected country and include applicable value-added tax (VAT) where required by law. We reserve the right to modify prices at any time without prior notice. Price changes will not affect orders already placed.

3.3 Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer a full refund or suitable alternative.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing, or suspected fraudulent activity. Order confirmation does not guarantee order acceptance.

4.2 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard)
• PayPal
• Cash on Delivery (COD) where available

Payment is due at the time of order placement unless Cash on Delivery is selected. All payment information is processed securely through third-party payment processors.

4.3 Order Cancellation

You may cancel your order within 24 hours of placement by contacting customer support. Once an order has been processed for shipping, it cannot be cancelled but may be returned according to our Returns Policy.

5. Shipping and Delivery

We ship to selected European countries as specified on our Shipping Information page. Delivery times are estimates and may vary. We are not responsible for delays caused by customs, weather conditions, or carrier issues. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

In accordance with EU consumer protection laws, you have the right to return products within 14 days of receipt. Please refer to our Returns & Refunds page for complete details on eligibility, process, and conditions.

7. Warranties and Product Liability

7.1 Product Warranty

All products come with a 2-year manufacturer's warranty covering defects in materials and workmanship. Please see our Warranty page for complete terms and conditions.

7.2 Disclaimer of Warranties

Except as expressly stated in our warranty policy, products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

7.3 Limitation of Liability

To the maximum extent permitted by law, HomyGrow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the amount paid by you for the product in question.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of HomyGrow or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. User Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content. You represent that you have the right to submit such content and that it does not violate any third-party rights.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Dispute Resolution

11.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

11.2 EU Online Dispute Resolution

The European Commission provides an online dispute resolution platform for EU consumers, available at: https://ec.europa.eu/consumers/odr

11.3 Jurisdiction

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong, except where EU consumer protection laws provide otherwise.

12. Indemnification

You agree to indemnify and hold harmless HomyGrow and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms and Conditions or your use of our website and services.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, labor disputes, natural disasters, or government restrictions.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us: